PRIVACY POLICY

At MARSM Canada ("MARSM", "we", "our", or "us"), we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information when you interact with MARSM Canada through our website, events, sign-up form, or ticketing partners.

 

1. Information We Collect

We collect personal information only when you choose to interact with MARSM Canada. This may occur when you:

  • Purchase tickets to one of our events through one of our ticketing partners.

  • Subscribe to our newsletter through our website or other signup forms.

  • Choose to receive updates from MARSM during the ticket purchase process (where this option is available).

Depending on how you interact with us, we may collect:

  • Name

  • Email address

  • Event purchase history

  • Marketing preferences

Payment information is processed securely by our ticketing and payment partners. MARSM does not store your payment card information.

2. How We Use Your Information

We use your information to:

  • Send newsletters and updates about upcoming events, artists, and community initiatives where you have chosen to receive them.

  • Communicate important information relating to events you have purchased tickets for.

  • Respond to your inquiries.

  • Better understand attendance patterns and improve our events, programming, and communications.

  • Comply with applicable legal, accounting, and regulatory obligations.

We do not sell, rent, or trade your personal information to third parties.

3. Marketing and Advertising

From time to time, MARSM promotes its events through advertising platforms such as Meta (Facebook and Instagram).

These platforms may allow us to advertise to audiences who have previously interacted with MARSM or visited our website using their own advertising technologies. MARSM does not receive or own the personal information used by these platforms for advertising purposes beyond the aggregated audience insights and campaign reporting they provide.

4. Third-Party Services

To help deliver our events and communications, we work with trusted third-party service providers, which may include:

  • Ticketing providers used to sell tickets for MARSM Canada events

  • Payment processors

  • Email marketing platforms

  • Website hosting providers

  • Advertising platforms

These providers process personal information in accordance with their own privacy policies and applicable laws.

5. Event Photography and Videography

MARSM Canada events may be photographed or recorded for promotional, archival, and marketing purposes.

By attending a MARSM Canada event, you acknowledge that you may appear in photographs or videos captured during the event. These materials may be used on our website, social media channels, newsletters, or other promotional materials.

If you have concerns about appearing in event photography or videography, please speak with a member of our team at the event. We will make reasonable efforts to accommodate your request where possible.

6. Your Choices

If you have subscribed to our newsletter or marketing communications, you may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.

You may also contact us to:

  • Request access to the personal information we hold about you.

  • Request corrections to inaccurate information.

  • Ask questions about how your information is used.

7. Data Security

We take reasonable administrative and technical measures to help protect the personal information we collect from unauthorized access, disclosure, alteration, or misuse.

While no method of electronic transmission or storage is completely secure, we work with reputable service providers that maintain appropriate security standards.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page along with the revised "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

admin@marsm.ca

Last updated: January 31st, 2026.